Privacy Policy - Premium Sales


Privacy Policy \| Premium Sales Consultancy Limited As of 02.02.2024 Who we are The data controller responsible in accordance with the purposes of the UK General Data Protection Regulation (UK GDPR) and other data protection regulations is: Premium Sales Consultancy Limited 2 The Oak Tree, Elmhurst Business Park Lichfield, WS13 8EX United Kingdom 03300 580 562 info@premium-sales.com www.premium-sales.com How to contact the data protection officer The designated data protection officer is: DataCo International UK Limited Suite 1,3rd Floor Suite 1, 11 – 12 St James’s Square, London, United Kingdom SW1Y 4LB Telephone: +442035146557 Email: privacy@dataguard.co.uk General information on data processing On this page, we provide you with information regarding the processing of your personal data on our website. How we collect and use your personal data will depend on how you interact with us or the services you use. We only collect, use or share your personal data where we have a legitimate purpose and a legal basis for doing so. What do we mean by ‘legal basis’? Consent (Art. 6(1) (a) UK GDPR)– You have given us your consent to process your personal data for the specific purpose we have explained to you. You have the right to withdraw your consent at any time. For further information on how to withdraw consent, please see the ‘Exercising your rights’ subsections in the subsequent sections of this Privacy Policy. Contract (Art 6(1) (b) UK GDPR) – We need to use your data to fulfil a contract you have with us. Alternatively, it’s necessary to use your data because we have asked you to, or you have taken yourself, specific steps before entering that contract. Legal Obligation (Art 6(1) (c) UK GDPR) – We need to use you’re your data to comply with the law. Vital Interests (Art 6(1) (d) UK GDPR) – Processing your data is necessary to protect your vital interests or of another person. For example, to prevent you from serious physical harm. Public Task (Art 6(1) (e) UK GDPR) – Using your data is necessary for the performance of a task carried out in the public interest, or because it is covered by a task set out in law, for example, for a statutory function. Legitimate Interests (Art 6(1) (f) UK GDPR) – Processing your data is necessary to support a legitimate interest we or another party has, only where this is not outweighed by your own interests. Please note where your data is processed under the performance of a contract or for a legal obligation, if you do not provide the data requested, we may be unable to provide you with our app. Data sharing and international transfers As explained throughout this Privacy Policy, we use various service providers to help us deliver our services and keep your data secure. When we use these service providers, it is necessary for us to share your personal data with them. We have agreements in place with all our service providers that we share your data with that oblige them to protect your data. Where your personal data is shared outside the UK, we ensure that your personal data is given an equivalent level of protection, either because the jurisdiction to which your data is transferred has an ‘adequate’ data protection standard according to the UK Government, or by using another safeguard such as an enhanced contractual agreement, i.e. the International Data Transfer Agreement. You can request a copy of the contractual agreements we have concluded with our service providers for these purposes by sending an email to the email address provided in this Privacy Policy. Your rights When your personal data is processed, you are a data subject within the meaning of the UK GDPR and have the following rights: 1. Right of access (Art. 15 UK GDPR) You may request the data controller to confirm whether your personal data is processed by them. If such processing occurs, you can request the following information from the data controller: Purposes of processing Categories of personal data being processed. Recipients or categories of recipients to whom the personal data have been or will be disclosed. Planned storage period or the criteria for determining this period The existence of the rights of rectification, erasure or restriction or opposition. The existence of the right to lodge a complaint with a supervisory authority. If applicable, origin of the data (if collected from a third party). If applicable, existence of automated decision-making including profiling with meaningful information about the logic involved, the scope and the effects to be expected. If applicable, transfer of personal data to a third country or international organization. 2. Right to rectification (Art. 16 UK GDPR) You have a right to rectification and/or modification of the data, if your processed personal data is incorrect or incomplete. The data controller must correct the data without delay 3. Right to the restriction of processing (Art. 18 UK GDPR) You may request the restriction of the processing of your personal data under the following conditions: If you challenge the accuracy of your personal data for a period that enables the data controller to verify the accuracy of your personal data. The processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of their use instead. The data controller or its representative no longer need the personal data for the purpose of processing, but you need it to assert, exercise or defend legal claims; or If you have objected to the processing pursuant and it is not yet certain whether the legitimate interests of the data controller override your interests. 4. Right to erasure (“Right to be forgotten”) (Art. 17 UK GDPR) If you request from the data controller to delete your personal data without undue delay, they are required to do so immediately if one of the following applies: Personal data concerning you is no longer necessary for the purposes for which they were collected or processed. You withdraw your consent on which the processing is based pursuant to and where there is no other legal basis for processing the data. You object to the processing of the data and there are no longer overriding legitimate grounds for processing, or you object pursuant to Art. 21 (2) UK GDPR. Your personal data has been processed unlawfully. The personal data must be deleted to comply with a legal obligation in Union law or Member State law to which the data controller is subject. Your personal data was collected in relation to information society services offered pursuant to Art. 8 (1) UK GDPR. The right to deletion does not exist if the processing is necessary to exercise the right to freedom of speech and information; to fulfil a legal obligation required by the law of the Union or Member States to which the data controller is subject, or to perform a task of public interest or in the exercise of public authority delegated to the representative. for reasons of public interest in the field of public health. for archival purposes of public interest, scientific or historical research purposes or for statistical purposes. to enforce, exercise or defend legal claims. 5. Right to data portability You have the right to receive your personal data given to the data controller in a structured and machine-readable format. In addition, you have the right to transfer this data to another person without hindrance by the data controller who was initially given the data. 6. Right to object For reasons that arise from your particular situation, you have, at any time, the right to object to the processing of your personal data pursuant to Art. 6 (1) (e) or 6 (1) (f) UK GDPR; this also applies to profiling based on these provisions. If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data in regard to such advertising; this also applies to profiling associated with direct marketing. 7. Right to complain to a supervisory authority You have the right to complain to the ICO if you are unhappy with how we have used your data and/or believe that the processing of the personal data concerning you violates the applicable law. The ICO´s address: Information Commissioner´s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk Data processing when you load our website 1. Description and scope of data processing Each time our website is accessed, our system automatically collects data and relevant information from the computer system of the calling device. The following data is collected: Information about the browser type and the version used The user’s operating system Date and time of access This data is stored in the log files of our system. Not included are the IP addresses of the user or other data that enable the assignment of the data to a user. 2. Purpose of data processing The storage in logfiles is done to ensure the functionality of the website. The data is also used to optimize the website and to ensure the security of our IT systems. An analysis of the data for marketing purposes does not take place. 3. Legal basis for data processing The legal basis for the temporary storage of data and logfiles is Art. 6 (1) (f) UK GDPR. 4. Duration of storage The data will be deleted as soon as it is no longer necessary for the purpose of its collection. The session is complete when the collection of data for the provision of the website is accomplished. If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is not possible. 5. Exercising your rights The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. The user can object to this. Whether the objection is successful is to be determined within the framework of a balancing of interests. Use of cookies 1. Description and scope of data processing When you visit our website, we use technical tools for various functions, in particular cookies, which can be stored on your device. When you visit our website for the first time and at any time later, you have the choice of whether you generally permit the setting of cookies or which individual additional functions you would like to select. You can make changes in your browser settings or via our consent manager. Cookies are text files or information in a database that are stored on your hard drive and assigned to the browser you are using so that certain information can be passed to the entity that sets the cookie. We use essential cookies, which are required for the technical structure of the website. Without these cookies, our website cannot be displayed (completely correctly) or the support functions are not possible. The following data is stored and transmitted in essential cookies: Log-in information Entered search terms Frequency of page views Use of website functionalities We use cookies on our website that are classed as ‘non-essential’. Non-essential cookies are cookies which are used for purposes beyond the basic functioning of a website. The following data will be processed through the use of non-essential cookies: Internet user location Date and time of the website request 2. Purpose of data processing The purpose of using essential cookies is to ensure the functionality of our website. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change. We need essential cookies for the following purposes: Functionality of the website The use of non-essential cookies is carried out for the purpose of improving the quality of our website, its content and thus our reach and profitability. By setting these cookies, we learn how the website is used and can thus constantly optimise our offer. These cookies serve us particularly for the following purposes: Non-strictly necessary cookies are used for the purpose of Google Analytics, and only to the extent that your consent was first provided before these cookies are used. 3. Legal basis for data processing The legal basis for the processing of personal data using non-essential cookies is Art. 6 (1) (a) UK UK GDPR. The legal basis for the processing of personal data using essential cookies is Art. 6 (1) (f) UK UK GDPR, legitimate interests. 4. Exercising your rights You can revoke consent to the use of cookies and manage your consent preferences at any time at the following link: www.premium-sales.com Contact via Email 1. Description and scope of data processing You can contact us via the email address provided on our website. In this case the personal data of the user transmitted with the email will be stored. The data will be used exclusively for the processing of the conversation. 2. Purpose of data processing If you contact us via email, this also constitutes the necessary legitimate interest in the processing of the data. 3. Legal basis for data processing The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1) (f) UK GDPR. Our legitimate interest is to optimally answer your request that you send by e-mail. If the purpose of the email contact is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (b) UK GDPR. 4. Duration of storage The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation ends when it can be concluded from the circumstances that the matter in question has been conclusively resolved. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest. 5. Exercising your rights You have the possibility to withdraw consent to the processing of their personal data at any time. If you contact us via email, you can object to the storage of his personal data at any time, by the following means: We do not market to Users that complete the Contact Form. The website does not store this information and only people with Legitimate Business Interest complete the Form. In this case, all personal data stored while establishing contact will be deleted. Contact form 1. Description and scope of data processing A contact form is available on our website, which can be used for electronic contact. If you make use of this option, the data entered in the contact form will be transmitted to us and stored. When sending the message the following data will also be stored: Email address Last name First name Telephone / mobile phone number Company Name, Job Title Date and time 2. Purpose of data processing The processing of the personal data from the form as well as if you contact us by mail serves us exclusively for the purpose of establishing contact. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems. 3. Legal basis for data processing The legal basis for the processing of data transmitted while sending an email is Art. 6 (1) (f) UK GDPR. Our legitimate interest is to provide you with the best possible response to the request you send to us via the contact form. If the purpose of the email contact is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (b) UK GDPR. 4. Duration of storage The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation ends when it can be inferred from the circumstances that the facts in question have been conclusively clarified. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest. 5. Exercising your rights If you contact us via the the contact form or via e-mail, you can object to the storage of your personal data at any time, by the following means: We do not market to Users that complete the Contact Form. The website does not store this information and only people with Legitimate Business Interest complete the Form. In this case, all personal data stored while establishing contact will be deleted. Hosting The website is hosted on servers of a service provider commissioned by us. Our service provider is: 37 Turner St, Manchester M4 1DW For further information on the processing of personal data by 34SP please see: https://www.34sp.com/privacy-policy The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The stored information is: Information about the browser type and the version used The user’s operating system Date and time of access This data will not be merged with other data sources. The data is collected on the basis of Art. 6 (1) (f) UK GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website – and server log files are therefore recorded. The server of the website is geographically located in the UK. Integrated thirdparty services We use various service providers to deliver the service we offer through the app. Generally, where such services are essential to providing the basic service offered by the website, we have a legitimate interest in sharing your data with the relevant service providers in order to provide the relevant website service. Where such services are required for additional services, enhanced functionalities, or additional purposes, your personal data will only be transferred to service providers if you provide consent. You can manage your consent preferences at any time here: www.premium-sales.com Use of Bootstrap 1. Scope of processing of personal data We use the OpenSource Framework Bootstrap. This is loaded via the content delivery network of bootstrapcdn.com. This service is provided by MaxCDN DBA StackPath, 2021 McKinney Ave, Suite 1100, Dallas, TX 75201, USA (Hereinafter referred to as StackPath). By using BootstrapCDN, cookies are set on your computer and usage data is stored. Personal data can be stored and evaluated, especially the activity of the user (especially which pages have been visited and which elements have been clicked on) as well as device and browser information (especially the IP address and the operating system). For further information on StackPath’s collection and storage of data please visit: https://www.bootstrapcdn.com/privacy-policy/ 2. Purpose of data processing The use of Bootstrap is to improve our online presence and its usability. 3. Legal basis for the processing of personal data The legal basis for the processing of personal data is the user’s given consent in accordance with Art. 6 (1) (a) UK GDPR. 4. Duration of storage Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes. 5. Exercising your rights You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation. You may prevent StackPath from collecting and processing your personal information by preventing the storage of third-party cookies on your computer, by using the “Do Not Track” feature of a supporting browser, by disabling the execution of script code in your browser, or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser. For more information about objection and removal options regarding StackPath, please visit: https://www.bootstrapcdn.com/privacy-policy/). Use of Contact Form 7 1. Scope of processing of personal data We use the WordPress plugin Contact Form 7 of RockLobster LLC, Sakai 810-0001 Fukuoka Prefecture Chuo-ku Tenjin 1-chome 8-1, Fukuoka City Hall, Japan (Hereinafter referred to as RockLobster) for the administration of contact forms on our online presence. The data entered in the form will be transferred by email. This allows personal data to be stored and evaluated, in particular the user’s activity (in particular which pages have been visited and which elements have been clicked on) and device and browser information (in particular the IP address and the operating system). Data can be transferred to RockLobster servers in Japan. With regard to Japan, there is a European Union adequacy decision. You can find it here: https://eur-lex.europa.eu/legal-content/DE/TXT/?uri=OJ:L:2019:076:TOC Further information about the collection and storage of data by Contact Form 7 can be found here: https://contactform7.com/privacy-policy/ 2. Purpose of data processing The use of the Contact Form 7 Plugins serves the improvement of the user friendliness of our online presence. We use this plug-in to easily create, integrate and present contact forms in an appealing way. 3. Legal basis for the processing of personal data The legal basis for the processing of personal data is the user’s given consent in accordance with Art. 6 (1) (a) UK GDPR. 4. Duration of storage Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes. 5. Exercising your rights You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation. You can prevent Contact Form 7 from collecting and processing your personal data by preventing the storage of third-party cookies on your computer, by using the “Do Not Track” feature of a supporting browser, by disabling the execution of script code in your browser, or by installing a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser. For more information about opting out of Contact Form 7 and opting out of its use, please visit: https://contactform7.com/privacy-policy/ Use of Google Analytics 4 1. Description and scope of data processing We use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: Google). Google Analytics examines, among other things, how website visitors use our site. Google sets cookies on your terminal device. During the visit, user behaviour is recorded in the form of “events”. As a result, personal data can be stored and analysed, including: First visit to the website Interaction with the website, usage path Clicks on external links Video usage File downloads Advertising impressions and clicks Scroll behaviour (if to end of page) Searches on the website Language selection Page visits Location (region) Your IP address (in shortened form) Technical information about your browser and the end devices you use (e.g. language setting, screen resolution) Your internet provider Referrer URL We use Google Signals. This captures additional information in Google Analytics about users who have personalised ads enabled (interests and demographics) and ads can be delivered to these users in cross-device remarketing campaigns. By default, GA 4 has IP address anonymisation enabled. This means that your IP address is shortened by Google within the member states of the European Union or other contracting states to the Agreement on the European Economic Area. Exceptionally, only in rare cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google states that the IP address transmitted by your browser will not be merged with other Google data within the scope of Google Analytics. You can obtain further information on the processing of data by Google here: https://policies.google.com/privacy 2. Purpose of the data processing We use GA 4 to evaluate the use of our online presence and to generate reports about the activities on our website. The reports are used to analyse the performance of our website and to target advertising to those people who have already expressed an initial interest by visiting our site. 3. Legal basis for the processing of personal data The legal basis for the processing of the users’ personal data is, in principle, the user’s consent in accordance with Art. 6(1) (a) UK GDPR. 4. Duration of the storage After 2 months your personal data will be deleted. This deletion takes place automatically once a month. 5. Exercising your rights You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. You can find further information on objection and removal options vis-à-vis Google at: https://policies.google.com/technologies/partner-sites You can also prevent the collection of data generated by the cookie and related to your use of the online presence (incl. your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout? hl=de You can deactivate the use of your personal data by Google using the following link: https://adssettings.google.de Use of Google ReCaptcha 1. Scope of processing of personal data We use Google ReCaptcha of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and the representative in the Union Google Ireland Ltd., Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland. The purpose of this tool is to verify that a data entry is compliant and has not been performed by a bot by analyzing and authenticating the behavior of an online presence visitor with respect to various characteristics. This allows personal data to be stored and evaluated, in particular the user’s activity (in particular mouse movements and which elements were clicked on) and device and browser information (in particular time, IP address and operating system). The data will not be associated with any data that may be collected or used in connection with the parallel use of authenticated Google services such as Gmail. For more information about the collection and storage of data by Google, please visit: https://policies.google.com/privacy?hl=en-GB 2. Purpose of data processing The use of Google ReCaptcha serves to protect our online presence from misuse. 3. Legal basis for the processing of personal data The legal basis for the processing of personal data is the user’s given consent in accordance with Art. 6 (1) (a) UK GDPR. 4. Duration of storage Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes. 5. Exercising your rights You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation. You can prevent the collection and processing of your personal data by Google by preventing the storage of cookies from third parties on your computer, by using the “Do Not Track” function of a supporting browser, by deactivating the execution of script code in your browser or by using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser. With the following link you can deactivate the use of your personal data by Google:https://adssettings.google.com Further information on objection and removal options against Google can be found at: https://policies.google.com/privacy?hl=en-GB Use of Google Webfonts 1. Scope of processing of personal data We use Google web fonts of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and its representative in the Union Google Ireland Ltd., Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (Hereinafter referred to as Google). The web fonts are transferred to the browser’s cache when the page is called up in order to be able to use them for the visually improved display of various information. If the browser does not support Google Web Fonts or does not allow access, the text will be displayed in a default font. When the page is accessed, no cookies are stored for the online presence visitor. Data transmitted in connection with the page view is sent to resource-specific domains such as https://fonts.googleapis.com or https://fonts.gstatic.com. It may be used to store and analyse personal data, in particular user activity (in particular which pages have been visited and which elements have been clicked on) and device and browser information (in particular IP address and operating system). The data will not be associated with any data that may be collected or used in connection with the parallel use of authenticated Google services such as Gmail. For more information about the collection and storage of data by Google, please visit: https://policies.google.com/privacy?hl=en-GB 2. Purpose of data processing The use of Google Webfonts serves an appealing representation of our texts. If your browser does not support this feature, a standard font will be used by your computer to display it. 3. Legal basis for the processing of personal data The legal basis for the processing of personal data is the user’s given consent in accordance with Art. 6 (1) (a) UK GDPR. 4. Duration of storage Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law, e.g. for tax and accounting purposes. 5. Exercising your rights You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation. You can prevent the collection and processing of your personal data by Google by preventing the storage of cookies from third parties on your computer, by using the “Do Not Track” function of a supporting browser, by deactivating the execution of script code in your browser or by using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser. With the following link you can deactivate the use of your personal data by Google: https://adssettings.google.com Further information on objection and removal options against Google can be found at: https://policies.google.com/privacy?hl=en-GB Use of Font Awesome 1. Scope of processing of personal data We use fonts from Font Awesome, a service of Fonticons, Inc., 6 Porter Road, Apartment 3R, Cambridge, MA 02140, USA (Hereinafter referred to as Font Awesome). The fonts are transferred to the browser’s cache when the page is called up in order to be able to use them for the visually improved display of various information. Personal data may be stored, transmitted and evaluated, in particular device and browser information (in particular the IP address and operating system). If the browser does not support or prevent access to Font Awesome, the text will be displayed in a standard font. When you visit the site, Font Awesome will not accept cookies For further information on the collection and storage of data by Font Awesome, please visit: https://origin.fontawesome.com/privacy 2. Purpose of data processing The use of Google Webfonts serves an appealing representation of our texts. 3. Legal basis for the processing of personal data The legal basis for the processing of personal data is the user’s given consent in accordance with Art. 6 (1) (a) UK GDPR. 4. Duration of storage Your personal information will be stored for as long as is necessary to fulfill the purposes described in this Privacy Policy or as required by law. 5. Exercising your rights You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation. You can prevent Font Awesome from collecting and processing your personal data by preventing the storage of third-party cookies on your computer, by using the “Do Not Track” function of a supporting browser, by deactivating the execution of script code in your browser, or by using a script blocker such as Font Awesome’s “Do Not Track” function.B. Install NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser. For more information on how Font Awesome can be challenged visit: https://origin.fontawesome.com/privacy This privacy policy has been created with the assistance of DataGuard.