Turning the call around
Targeting and landing your ideal customers is hard, especially over the phone. So often a call can feel like it’s not going to go anywhere, but sometimes you could be doing all the right things without even knowing and before you know it, you’ve secured a meeting or better yet, […]
How often do you thank your customers?
Do you ever feel like you are constantly chasing new business but your sales figures aren’t increasing? Are you looking at your current customer base and finding yourself scratching your head? Customers want to feel valued and acknowledged. The level of customer service provided by a company is essential. Did […]
Why Part-time Works For Us!
“What can you do in 16 hours?” Sounds silly doesn’t it? But this is what was said to me when I requested part-time hours in my previous role. Then I discovered Premium Sales. Many people find themselves in a situation where their circumstances have changed and the company they work […]
How to beat the summer sales slump!
Everybody knows that summer is not a great time for sales. Your customers and prospects are distracted and your staff are distracted. In fact, 25% of workers feel less productive during June, July and August than in the rest of the year. The majority of sectors will be affected by this. But how can you beat the slump of summer? Here are […]
Getting past the gatekeeper!
Gatekeepers – love them or hate them, they are simply doing their job! A gatekeeper ultimately decides whether you are important enough to speak with their boss. It is their job to block unwanted calls and so they are a key element in your success. Gatekeepers are not always easy to win […]
Different Kinds Of Salespeople?
Over the years, I am sure you will have met many salespeople, some good, some bad and some you probably wish you had never met! There is no ‘cookie cutter’ approach when it comes to sales, and you should always develop your own style and approach. So, let’s take a […]
Meet The Team – Kelly Bakewell
This week, we wanted to introduce you all to Kelly B! Kelly has been with us for over 3 years now and is loved by teammates and clients alike. Find out why Kelly has been with Premium Sales for so long and her journey during her time with us! Why did […]
Telemarketing Myths & Misconceptions
Over the years, Telemarketing hasn’t always had the best reputation. I have heard many horror stories from former telemarketers and call centre workers about some of the shocking practises they have experienced. I now also hear a number of people’s opinions of telemarketing, which are based on outdated myths and misconceptions, so this week I am […]
Customer Retention & Development
68% of customers stop working with a supplier because they feel they didn’t care about them. Shocking isn’t it really? But in today’s busy world, how do you make sure your current customers still feel loved? Premium Sales doesn’t just offer telemarketing. We can also take care of your customer retention and development […]
How Telemarketing Has Changed
My first ever full-time job was in telemarketing. I joined the company bright eyed and bushy tailed, a week before my 17th birthday, with no real idea what the job would entail. What a baptism of fire it was! Over 10 years later, I have come full circle. I am now back […]